Why Keystone for Palliative Care?

Keystone Medical Services is a sister organization of Hospice of Holland, the leading provider of hospice care in the lakeshore area. In 2016, the Board of Directors recognized the need to provide a community-based stand-alone support service for palliative care, and formed Keystone Medical Services. As a non-profit organization, Keystone Medical Services operates transparently, focusing on patient-centered care, without the underlying pressure on returning a profit. Like Hospice of Holland, Keystone Medical Services provides certain services which are not covered by traditional reimbursement, such as insurance, and often relies on contributions from the community.

Of particular importance is the fact that Keystone Medical Services is staffed by physicians who are board-certified in palliative medicine. The palliative team is uniquely qualified to offer a holistic approach to supporting patients whose healthcare and lifestyle needs are serious, yet not terminal.


The Keystone Medical Services team strives to continuously provide quality care. We are moved by our core values, including a passionate belief in excellence, honesty and integrity, sacredness of human life, and the unique contribution of each individual.

DR. WYNMedical Director
Tod Wyn, MD is the Medical Director at Hospice of Holland and is board certified in Hospice and Palliative Medicine and Emergency Medicine.
DR. EMERYAssociate Medical Director
Alice Emery, MD was welcomed to the Hospice of Holland team in 2015. She is an Associate Medical Director at HOH and is board certified in Hospice.
Lizabeth Giles, DO was welcomed to the Hospice of Holland and Keystone Medical Services team in 2019. She began her career in 2015 in the field of Family Medicine.
KATIE NORMAN, MSN-FNP-C, BSN, RNNurse Practitioner
Katie Norman, MSN-FNP-C, BSN, RN, has been a welcome addition to the Keystone Medical Services team since 2016. She began her career in 2011 as an RN Nurse Supervisor, where she provided patient care, treatment, and
KELLY HOWARD, DNP, AGNP-CNurse Practitioner
Kelly Howard, DNP, AGNP-C has been involved in healthcare in West Michigan for almost 15 years. For much of her career she worked as an RN and Clinical Coordinator for Holland Hospital Home Health, eventually setting her focus on education.

Request a Palliative Care Consultation

While Palliatve Care requires a referral from your primary care physician or medicial specialist, we will be happy to discuss the program with you.