Responsible for the coordination of all patient related documents, communication, and day-to-day operations of the patient care areas.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
All employees are required to comply with the policies and procedures of Hospice of Holland, Inc. and with all state, federal, and other regulatory requirements. They will also comply with confidentiality laws as described in the Notice of Privacy Practices as well as accepted professional standards and practice.
Managing Work – Effectively managing one’s time and resources to ensure that work is completed efficiently.
Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Work Standards – Setting High Standards of performance for self and others; assuming responsibility for successfully completing assignments or tasks; self imposing standards of excellence rather than having standards imposed.
Customer Focus – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relations.
Performs a variety of routine work within established policies and procedures that allow for some discretion as to how and when the work is to be performed. Use of training and knowledge to problem-solve, make decisions, and determine the best course of action from within a framework of established options. Seeks advice and further direction when situations are out of the ordinary and/or do not fall within existing instructions. Priorities and outcomes are determined by the supervisor, or some external reference. Work is checked periodically to ensure compliance with procedures and policies.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must also be required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust and focus. The employee must occasionally lift and/or move up to 50 pounds.
Hospice personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, Hospice personnel are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities.