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Answers to Your Questions

Who can receive this care?

  • Anyone with an advanced illness, or who has experienced a trauma, regardless of the stage of that illness or trauma. Palliative care can be used early in the course of an illness or ailment. It’s not structured as a curative approach, but it is for anyone having difficulty controlling their symptoms.

Can I continue to receive treatments to cure my illness?

  • Yes. You may receive palliative care and curative care at the same time.

May I receive home care at the same time?

  • Yes.

Does Medicare pay?

  • Medicare will pay for a physician consultation.

Does private insurance pay?

  • Most insurance companies will pay for needed physician services such as a home visit, visit to another place of residence, to our on-site outpatient clinic, or to a hospital.

Are there limits to services or additional support?

  • Keystone Medical Services’ program consists of physician visits to evaluate and treat any symptoms that are hard to control, plus any additional support services needed. Its approach is relief rather than curative. Unlike many providers, Keystone has nurses and social workers available to you.

How long can I receive care?

  • This will depend on your individual care needs and the coverage you have through Medicare, Medicaid, or other insurance. Our counselors can help explain your coverage and assist in exploring the best options for you.

Where are services provided?

  • Patients come to Keystone’s on-site outpatient clinic or members of our care team come to you when needed, wherever you live: in your home, in an area facility, or hospital.

Is palliative care something new?

  • Palliative care is increasingly recognized as an essential part of healthcare. Here at Keystone, we are experts with extensive training and resources in easing discomfort and suffering in a gentle, caring environment involving both you and your loved ones.
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