The Human Resources Administrator directly supports the HR Director and HR function by performing a variety of administrative and non-administrative tasks involving organizational benefit programs, employee records and data, employee activities, recruiting, staff credentialing, and wellness.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
All employees are required to comply with the policies and procedures of Hospice of Holland, Inc. and with all state, federal, and other regulatory requirements. They will also comply with confidentiality laws as described in the Notice of Privacy Practices as well as accepted professional standards and practice.
The skill to organize, plan and prioritize yet “shift gears” as the situation demands.
The skill and ability to read, analyze and interpret technical and administrative documents such as procedures for payroll, computer use, benefit plan descriptions, governmental regulations, etc.
An ability to maintain strict confidentiality.
The skill and ability to actively listen, effectively communicate and foster trust.
Some knowledge of state and federal employment laws. A working knowledge preferred.
The skill to effectively research information on-line as needed.
Some knowledge of benefits and benefits administration in the employment context. A working knowledge preferred.
Considerable knowledge of Microsoft Office Suite and the skill to apply that knowledge to everyday work.
Quality Orientation ( Attention to Detail) — Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Continuous Learning — Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Customer Focus — Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Building Trust — Interact with others in a way that gives them confidence in one’s intentions those of the organization.
Managing Work (Includes Time Management) — Effectively managing one’s time and resources to ensure that work is completed efficiently.
Performs a variety of routine work within established policies and procedures that allow for some discretion as to how and when the work is to be performed. The employee is expected to use their training and knowledge to problem-solve, make decisions, and determine the best course of action from within a framework of established options. The employee is presumed to be able to recognize instances which are out of the ordinary and/or fall within existing instructions. They are then expected to seek advice and further direction. Priorities and outcomes are determined by the supervisor, or some external reference. Their work is checked periodically to ensure compliance with procedures and policies.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.
The work is primarily sedentary office administrative work performed at a work station with a desk-top computer and hardwired telephone. The employee will occasionally be required to perform manual labor tasks such as setting up tables and chairs, setting and clearing luncheons and assisting with fund raising events, which requires considerable walking and driving as well as a variety of physical tasks. The work requires the ability to use a phone and computer extensively as well as use a variety of office machines such as a copier, scanner and laminator. The employee manually files records and boxes up files as needed, which requires bending, stooping and kneeling.
Hospice personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, Hospice personnel are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities.