The Clinical Team Leader works closely with the Director of Clinical Care assisting in ensuring that all aspects of nursing care and services are coordinated and managed appropriately. The Clinical Team Leader will also assist the Director of Quality/Education with data entry and retrieval, to ensure quality and regulatory standards are being met.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
All employees are required to comply with the policies and procedures of Hospice of Holland, Inc. and with all state, federal, and other regulatory requirements. They will also comply with confidentiality laws as described in the Notice of Privacy Practices as well as accepted professional standards and practice.
Aligning Performance for Success — Focusing and guiding others in accomplishing work objectives.
Building a Successful Team — Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals
Leading/Living The Vision And Values — Keeping the organization’s vision and values at the forefront of decision-making and action.
Planning and Organizing — Establishing courses of action for self and others to ensure that work is completed efficiently
Quality Orientation (Attention to Detail) — Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Work Standards — Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
General Supervision – The employee normally receives little instruction or control on day-to-day work and receives general instructions on new assignments. The employee receives guidance in terms of assignments and objectives. Only the final results of work are typically reviewed. The employee is expected to plan the sequence of detailed steps to accomplish the work using experience and education. The employee is expected to solve through initiative, most problems of detail that come up in the course of work. The employee is expected to be able to interpret policies and guidelines and apply them to routine situations that arise. They are personally responsible for accomplishing prescribed results and objectives, and have considerable freedom while the work is in progress. The employee may provide technical/informational guidance to someone as a content expert.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.
The work is primarily sedentary office administrative work performed at a work station with a desk-top computer and hardwired telephone. The employee will occasionally be required to perform manual labor tasks such as setting up tables and chairs, setting and clearing luncheons and assisting with fund raising events, which requires considerable walking and driving as well as a variety of physical tasks. The work requires the ability to use a phone and computer extensively as well as use a variety of office machines such as a copier, scanner and laminator. The employee manually files records and boxes up files as needed, which requires bending, stooping and kneeling.
Hospice personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, Hospice personnel are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities.